Mary Pullin

Data & Project Management Professional

New York, US.

About

Detail-oriented and results-driven Data & Project Management Professional with 8+ years of experience in technology and operations. Proven track record of leading cross-functional teams to launch new products, increasing revenue by $50K monthly, and optimizing workflows to reduce project turnaround time by 20%. Adept at strategic project management and data-driven problem-solving to drive business growth and operational efficiency.

Work

Tech Solutions Inc.

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Senior Project Manager

New York, NY, US

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Summary

Currently leads strategic product initiatives and operational improvements at Tech Solutions Inc., driving revenue growth and efficiency.

Highlights

Developed and launched a new product line, achieving a 15% increase in user engagement within the first six months post-launch.

Led a cross-functional team of 5 through the entire product lifecycle, successfully launching a new product line that generated $50K in additional monthly recurring revenue.

Optimized internal project workflows by implementing new Project Management Tool, resulting in a 20% reduction in average project turnaround time.

Managed stakeholder communications and expectations across multiple projects, ensuring alignment with strategic business objectives.

Global Innovations Ltd.

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Data Analyst

New York, NY, US

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Summary

Analyzed customer data and managed client relationships at Global Innovations Ltd., enhancing satisfaction and retention.

Highlights

Managed a portfolio of over 20 key clients, consistently achieving a 95% client retention rate through proactive engagement and service.

Resolved complex technical issues for high-priority accounts, leading to a 10-point improvement in customer satisfaction scores (CSAT).

Conducted in-depth data analysis to identify trends and provide actionable insights, informing strategic business decisions.

Education

State University

New York, NY, United States of America
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Bachelor of Science Computer Science Grade: GPA: 3.8/4.0

Awards

Best Project Award (Company Hackathon)

Global Innovations Ltd.

Received top honors among 50+ participants for innovative data analytics dashboard project.

Dean's List

State University

Recognized for consistent academic excellence, achieving a GPA of 3.8/4.0.

Academic Scholarship

State University

Awarded merit-based scholarships in recognition of outstanding academic performance.

Languages

Mandarin

English

French

Certificates

Project Management Professional (PMP)

Project Management Institute (PMI)

Google Data Analytics Professional Certificate

Google (Coursera)

Skills

Programming

Python, SQL.

Data Analysis

Microsoft Excel (Advanced), Data Visualization, Statistical Analysis, Reporting.

Project Management

Agile Methodologies, Scrum, Stakeholder Management, Risk Management, Product Launch.

CRM Systems

CRM tools, Salesforce Administration.

Graphic Design

Adobe Photoshop, Image Editing, Visual Communication.

Interests

Hobbies

Marathon running, Landscape photography.

Community Engagement

Volunteering.

Projects

Data-Driven Efficiency Initiative

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Summary

Designed and built a comprehensive data analytics dashboard using Python and SQL, effectively solving the problem of inefficient data reporting and enabling real-time performance monitoring across key operational metrics.